Privacy Policy

Arsh Technosoft Pvt. Ltd. (“we”, “our”, or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us across our business domains, including Tourism, Software Solutions, Renewable Energy, and Electric Vehicle Charging Infrastructure.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name, email address, phone number

• Postal address, billing information

• Government-issued identification (if required for travel bookings or legal compliance)

Technical Information:

• IP address, browser type, operating system

• Access times and pages viewed

• Device identifiers

Service-Specific Information:

• Travel preferences, itinerary details (Tourism)

• Software user credentials, usage logs (Tech Solutions)

• Site/project data (Renewable Energy)

• Charging session data, EV usage logs (EV Infrastructure)

2. How We Use Your Information

We use the collected information to:

• Provide and manage our services

• Process payments and send confirmations

• Customize user experiences and improve our offerings

• Communicate updates, offers, and promotions

• Ensure legal and regulatory compliance

• Improve safety, performance, and efficiency of our services and infrastructure

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Trusted third-party service providers who work on our behalf

• Travel and logistics partners (for Tourism Services)

• Government or legal authorities when required

• Payment processors and financial institutions

4. Data Security

We implement industry-standard security measures, including encryption, secure servers, and access controls, to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent where processing is based on consent

• Opt-out of marketing communications at any time

To exercise your rights, contact us at: Support@arshtechnosoft.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze trends, and administer our website. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any information.

8. International Users

If you access our services from outside India, your information may be transferred to and processed in India where our servers are located. By using our services, you consent to this transfer.

9. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be indicated by an updated 05/05/2025 and will be posted on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:

Arsh Technosoft Pvt. Ltd.
Bhutani Alphathom, Tower C, 2nd Floor, Sector 90, Noida, Uttar Pradesh-201305
Email: support@arshtechnosoft.com
Phone: [Insert contact number]